You can find your purchase history in your account settings at juliegodshall.com. Once you've logged into the library, click on your profile photo then choose "settings." Scroll down to see your purchase history. You should also have an email confirmation of your purchase.

When you purchase the course bundle, you will receive an email with a link to our template shop and a personal, one-use coupon code to purchase the standard template of your choice for free. (The email subject line is "Here's a coupon code to get your free DSOD Template." The sender is different from other emails due to how this automated email is generated; it comes from [email protected]. It could be in a Promotions or Spam folder.) You can choose the template that is designed for your company if we have one on file, or use the generic one and plug in your own company images. It will arrive by email within minutes. If you don't see the template delivery email, search for "Godshall" or for the phrase "Get ready to get creative!" This email could also be in a Promotions or Spam folder.

You do not need a Canva Pro account. You might enjoy the extra features, but it is not necessary to create an excellent on-demand party and implement the On Demand Method. Sign up for Canva - including a free trial of Canva Pro - at juliegodshall.com/canva. You can use the Canva App on your mobile device, but we recommend editing your Canva websites from a tablet or computer.

Yes, DSOD students can always purchase the Done-for-you Design Service any time! Just click here to sign into your course library and purchase the service from the "Start Here" product!

You will receive your personalized template within 14 days of submitting your intake form. If it has been longer, check your email for a response to the original message from your designer. Your design will be sent in a reply to that email thread. The subject line is, "Direct Sales on Demand: your design project" and will include the email address [email protected].

Yes! Startup Squads are designed to  jumpstart your progress with pacing partners to brainstorm, troubleshoot, and offer accountability as you begin to learn and implement the DSOD method. But you can join a squad at any point! You can sign up with the form on the pinned post in our Direct Sales On Demand FB Group!

Courses

We're so convinced you'll absolutely love our services, that we're willing to offer a 14 day risk-free money back guarantee, minus the value of any templates included. (The template provided in the DSOD program is valued at $20.) If you are not satisfied with the service for any reason you can get a refund within 14 days of making a purchase.

Additional services

Please note that any additional services, custom work or technical support, such as design work, are also refundable for 14 days. However, they are non-refundable once the work begins, even if 14 days have not passed, as our time cannot be recovered. You will have the opportunity to request up to 2 minor revisions within 4 days of receiving the finished design. Communicate to your designer what changes you would like made, and she/he will have the final draft to you within 10 days.

(updated 3/8/22)

See details of how our affiliate tracking works at juliegodshall.com/affiliate.